A woman reachiing for a glass of sparking water next to a black Woody soda maker

FAQ / Glassy

You have Questions we have answers!

How to use Glassy?

  1. Fill the bottle with cold water up to the mark.
  2. Attach the bottle to the carbonator by turning it ¼ counterclockwise and gently pushing the bottle upright.
  3. Close the sliding door.
  4. Carbonate the water by pressing the carbonation button 2-3 times. Stop when you hear the hiss.
  5. Open the door by pressing the pressure-release-button (back side of the machine top).
  6. Pull the bottle towards you to release the pressure in the bottle.
  7. Remove the water bottle by turning it ¼ clockwise.
  8. Ready! Enjoy bubble water as is, or add Mysoda drink mixes.

Glassy’s door does not stay closed

  1. Tilt the bottle fully forward, as if you were going to remove it. If no bottle is attached you can also just tilt the nozzle ring forward. In that case, please make sure to move the ring and not the nozzle as it may otherwise get damaged.
  2. Move the bottle or nozzle fully back into vertical position.
  3. The door should now close normally.

After every carbonation the nozzle needs to be moved forward at least once in order to “reset” the device. That should happen anyways, since you need to remove the bottle. If the device is not reset, a safety mechanism will prevent the door from closing. 

Device leaks gas or does not carbonate

This issue may arise especially after changing the cylinder. 

  1. The CO2 cylinder may be attached too loosely. Check that the cylinder is properly fastened and tighten it firmly if necessary. 
  2. Check the black o-ring at the same time. Is the seal ring with a diametre of approximately 2 cm sitting at the connection between cylinder and device in place? It may have moved out of place or is missing. If necessary, we will supply you with a new seal. The video shows Woody, but it works just the same with Glassy.
  3. If the seal is in place, try once more to reattach the cylinder firmly. To see how to attach a clyinder to Glassy, you can also watch the respective video further up the page.

Glassy is leaking water

Before we conclude that the device is faulty, please confirm that the bottle is not filled higher with water than up to the filling line during carbonation.

Too much water in the bottle may cause it to overflow. This is more likely to happen with Glassy, as with carbonation happening behind a closed door you cannot watch the process.

Wipe the counter and fill the bottle with cold water up to the filling line. Then try carbonating again.

With which models can the Mysoda glass bottle be used?

The glass bottles are compatible with Glassy sparkling water makers only. It is not compatible with the other Mysoda models Woody, Ruby, Ruby 2, and Toby.

When pushing the carbonating button a clicking sound can be heard at first. What is that?

Glassy’s door has a safety feature to keep it closed during the carbonation and when the chamber is under pressure. When pushing the carbonation button the first time, this safety feature seals the door for the carbonation process that is about to start. When you push the door opening button, the device releases the pressure and door can be opened again.

How to insert a new CO2 cylinder into Glassy?

  1. Remove the cover on the back of the device.
  2. If necessary unscrew the empty cylinder and remove it. To do so, tilt the cylinder forward.
  3. Tilt the cylinder base forward and screw in the new cylinder.
  4. Tighten firmly. Before doing so, please check which material the threads the cylinder goes into are made of. You might find plastic or metal threads on your device, depending on which production batch your sparkling water maker is from. With plastic threads, tighten firmly, but do not apply excessive force or use any tools, as this could break the threads. If the threads are made of metal, you need to screw the cylinder in very tightly. Use both hands to tighten it if necessary.

Other frequently asked questions about Glassy
Where are Mysoda sparkling water makers manufactured?

Mysoda sparkling water makers are made in China. The raw material of the device, wood composite, is manufactured in Sweden utilising residues of the sawmill and pulp industries.
What should I do if the CO2 cylinder gets loose when using the appliance?

First, make sure the CO2 cylinder is securely fastened. Do not overtighten or use tools. If the carbon dioxide cylinder in the appliance still loosens while carbonating, proceed as follows:

  1. Remove the top of the device by turning it counterclockwise.
  2. Remove the CO2 cylinder.
  3. Make sure that the black O-ring is properly in place at the bottom of the base. Press firmly to seal with your finger.
  4. If after this the CO2 cylinder still loosens when carbonating (even though the CO2 cylinder is tightly screwed in place), please contact info@mysoda.fi
How do I make sparkling water with a Mysoda sparkling water maker?

Follow the instructions below:

  1. Fill the bottle with cold water up to the mark.
  2. Attach the bottle to the carbonator by turning it ¼ counterclockwise and gently pushing the bottle upright.
  3. Close the sliding door.
  4. Carbonate the water by pressing the carbonation button 2-3 times. Stop when you hear the hiss.
  5. Open the door by pressing the pressure-release-button (back side of the machine top).
  6. Pull the bottle towards you to release the pressure in the bottle.
  7. Remove the water bottle by turning it ¼ clockwise.
  8. Ready! Enjoy bubble water as is, or add Mysoda drink mixes.
How to clean the sparkling water maker?

You can clean the Mysoda carbonators by wiping the surface with a damp cloth. To prevent damage to the surface of the appliance, do not use strong detergents.
What are the white specks on my sparkling water maker?

The white specks you can see on Glassy are no sign of dirt or damage of the machine but part of their design and material. Our sparkling water makers are made of renewable wood-based composite. The white particles you see are wood fibres which are a component of the wood composite material used.